Shipping Policy

Thank you for shopping at BrushMagic™ ! We want to ensure that your experience with us is seamless and enjoyable from start to finish, including the shipping process. Here are the details of our shipping policy:

Processing Time: Once you place an order with BrushMagic™, we aim to process and ship your items as quickly as possible. Our typical handling time is 1-2 business days. Please note that handling time refers to the time it takes for us to prepare and package your order before it is handed over to the shipping carrier.

Shipping Time: Our estimate of the shipping time is between 3-7 days, not counting the preparation and shipping of the products which is between 1 to 2 days, so please if your products have not arrived in 10 days Please give it more time up to 15 days max as there are some situations we cannot control like weather, mail delays, and customs. If your products have not arrived after 25 days, we will give you a 100% refund instantly.

Order Tracking: For your convenience, we provide order tracking for all shipments. Once your order has been processed and shipped, we will send you a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its arrival date.

Shipping Methods: To ensure efficient and secure delivery, we utilize various shipping methods depending on the size, weight, and destination of your order. We work with trusted shipping partners to provide you with a reliable shipping service.

Contact Information: If you have any questions or concerns regarding your shipment, please don't hesitate to reach out to our customer support team. You can contact us at support@BrushMagic.shop, and we will be happy to assist you.

Note: Please be aware that due to unforeseen circumstances such as extreme weather conditions or public holidays, shipping times may be subject to delays. We will do our best to keep you informed of any such situations and work towards resolving them promptly.

Thank you for choosing BrushMagic™ ! We appreciate your business and look forward to providing you with exceptional products and excellent customer service.